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AuPairClearinghouse Members FAQs
Welcome to Au Pair ClearingHouse! Members are busy working parents and we get that! In order to speed up a resolution to any problems you are experiencing, check this list first.
1. I paid for a membership, but I cannot sign on.
2013 UPDATE: We improved our member login process by asking you to create your own password and user id when you sign in to buy a membership. Please keep your password and user id handy for future use.
2. I forgot my user id and password.
If you forgot your password you can click on "Request a New Password" and a login link will be emailed to you immediately. If you forgot all your login information, please email us at info@aupairclearinghouse and we can get that information to you ASAP!
3. I have read all of the reviews and reports, etc., but I am still unsure which agency to use.
Please feel free to send your questions about any of the au pair agencies to Edina Stone, at email@example.com and she will be more than happy to answer them!
For any other questions or problems you may have, email us at firstname.lastname@example.org