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Au Pair Agency Ratings and Reviews - 2012


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Au Pair Agency Ratings & Reviews

Read Our Au Pair Agency Reviews and Ratings
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2012 Au Pair Agency Reviews & Ratings

Included in Our Au Pair Agency Reviews:

Major Agency Strengths - agencies with low fees; good au pair health insurance, quality au pairs, parent recommendations, customer service, local support, etc.

Major Agency Weaknesses - most expensive fees, poor screening methods, au pairs who don't drive or speak English, poor customer service, etc.
Agencies that have Quality au pairs - which agencies shine, which agencies to avoid!
Cost-effective au pair agencies - we outline all costs for each of the agencies
Specific Programs - we identify agencies that have unique programs for special needs children, infants and half-time childcare
Agency Websites - which sites are user friendly, offer great host parent resources, ease of navigation so you can easily find what you need, etc.
Phone Service - how agency staff handle calls, which agencies depend on answering machines, emergency coverage, helpfulness, etc.
Host Family Ratings - how did host parents like you rate each agency?

 Not all au pair agencies are the same - know more and choose better! 

An Educated Parent Makes the Best Childcare Consumer

Read All Agency 2012 Reviews Now

Top Au Pair Agency Picks for 2012!

Finally, a Better Way to Choose an Au Pair...

PiggybackAu pairs are highly affordable and are one of the most popular childcare choices for busy American families.

While most au pair agencies receive only "Fair" customer satisfaction ratings from host parents, there are top agencies that receive positive evaluations that are above average and deserve our recognition in our yearly Top Au Pair Agency List!  

Not all agencies are the same - to find out which agencies receive the Highest Ratings from their host families, check out our annual Top Au Pair Agency List before you hire an au pair.   

  Top Au Pair Agencies for 2012 - Click Here

Host Parents Ratings - the Best Quality Au Pairs

In our 2012 Host Family Satisfaction Survey, parents rate their level of Satisfaction with their agency’s Quality of Au Pairs. 

The Quality of Au Pairs is defined by these characteristics: 

  • Ability to Keep Children Safe
  • Pleasant & Flexible Personalities (i.e., easy to get along with, etc.) 
  • Ability to Drive Wel
  • Ability to Speak English Well
  • Childcare Experience

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First, when we look at how all the agencies were rated on Quality Au Pairs, we see that overall, only 7 out of the 14 programs do fairly well – with survey respondents rating them as Satisfied or Very Satisfied with the quality of the au pairs they reviewed or received from their agencies.  

The remaining au pair agencies receive low ratings -  host parents from these au pair agencies say they are Dissatisfied with the au pairs they received.  

Individual Agency Ratings

While most agencies are able to recruit and offer good, stable and well-balanced au pairs who can drive and speak English well, there are individual agencies that stand out from the rest.  

Find out which agencies deliver and which agencies fall short matching host families with Quality Au Pairs....

Best Au Pair Counselors 2012

Host Parents Rate Satisfaction with their Agency's Local Support - 2012

Counselors, LCCs or Regional Representatives are very important to the overall success of the match between host families and their au pairs. Providing expert local support is key in the overall perception of customer satisfaction for each agency.

Counselors are the local agency staff that is assigned to each family and au pair and their duties are numerous:

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  • Provides ongoing support and assistance throughout the year

  • Offers monthly meetings to the local au pairs

  • Maintains monthly contact with both host parent and au pair

  • Provides assistance to both families and au pairs with health problems, college courses, driving issues and childcare.

  • Provides ongoing safety and childcare workshops for au pairs

  • Provides advice and counseling when problems arise

Host Families Rate their Satisfaction with their Counselors

  • The TOP Three Au Pair Agencies include 2 smaller agencies
  • Get Review of Lowest Rated Agencies 

Read the entire report and host parent comments!

Best English Speaking Au Pairs 2012

Our Blue Ribbon Winners for 2012 - Best English Speaking Au Pairs!

Do you need an au pair with excellent English speaking skills?

Blue Ribbon

American host parents rate good English skills as one of the most important factors in their decision to match with an au pair.  Now, there is an easier way to find au pairs with good, reliable English skills!  We have the survey results from real host parents like yourself!  Host Parents rate their au pair’s ability to speak and communicate in English on a 4-point rating scale:

“Not Satisfied at All” -- "Somewhat Satisfied" -- "Satisfied" -- “Very Satisfied”

  • Agency A is the top Host Parent's Blue Ribbon Pick - at 90% - Host Parents gave this agency  EXCELLENT Satisfaction Scores. 
  • Agency B, a leading program,  comes in at Second, Receiving 77% Satisfaction from their Host Parents.
  • A well-known agency located on the West Coast Agency receives the Lowest Ratings - Only 38% of their Host Parents were Satisfied with the English Skills of their au pairs.  
  • Our 2012 Report includes all major au pair agencies and the top smaller programs plus host parent comments and recommendations like this: 

"My au pair arrived and didn't understand a word we said to her!  Apparently, she had her cousin on the phone when we called to interview her...we were devastated and very upset that our agency did not screen this girl properly.  The agent had marked her English skills as "excellent" and that is outrageous!"  

You Need to Read the Entire Report.

Which Au Pair Agencies Recruit the Best Drivers?

According to the Centers for Disease Control and Prevention (CDC), 20 million U.S. children and adolescents suffer preventable motor car injuries annually. Au Pair Driving BoyA recent survey conducted by Au Pair Care also found that child safety is the number one concern for its American host families.  Au Pair Care, a leading au pair agency, recently added a driving safety course to their program - to lessen the number of car accidents with au pairs behind the wheel.  

Driving is an important skill that your au pair should have.  Does your au pair drive well?  How can you tell?  Read about the au pair agencies that get it right - we connect you with the au pair agencies that really shine and receive top ratings on driving. 

Read Our NEW 2012 Driving Ratings!

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