AuPairCare - Rated Number One by Host Parents Across the Nation!

AuPairCare was rated by host parents like yourself as the leading, number one au pair agency in the nation.  AuPairCare continue to grow in market share while still providing great customer service and well-screened au pairs. In addition, they continue to improve their award winning website and IT with the release of their new EasyMatch system that provides even faster and better matching! 

AuPairCare - www.aupaircare.com

San Francisco, CA

800-428-7247

Total Yearly Costs 2009: $17,374; Infant Specialized Program: $18,624
Additional Educational Costs: $250-$500
Discounts: Referral: $200; switching from another agency: $600; matching with an au pair who is already in the country: $600 repeat families: up to $800 in savings, "Thanks for Switching Agency" discount: $350

Strengths:

1. Award Winning Online Matching Site (2006 CIO Award Winners List) that makes matching online quick, efficient and exemplifies the best in IT technology in the au pair industry to date.  Read our article on the award they received.

2. Strong website with online application that includes EasyMatch - a new matching system that is faster and promises to have an au pair in your home in 6 weeks!  Faster matching than any other au pair agency to date (July, 2009)

3. Special infant qualified program - a wonderful program that trains au pairs to care for infants.  It includes massaage and sign language training.  Read about this unique program: Infant Specialized Care Au Pairs

4. Good Phone System (instead of a machine, staff answers the phone)

5. Strong marketing - but keeps their eye on maintaining excellent customer service while growing their business

6. Best Customer Feedback and Ratings from our latest July 2009 survey 

7. Au Pair Care's Au Pair Profiles Page is really great - without signing in or applying to their program, Au Pair Care, the Nation's leading au pair agency (and our Number One Pick for 2009) allows parents to view photos of available au pairs and their answers to three basic and  important questions:  "Tell us about your previous childcare experience;" "What three words would you use to describe yourself?" Why do you want to become an au pair?"

8.  Check out their very useful Top Tips for Interviewing Au Pairs.  We found these tips to be very informative and comprehensive. 

Weaknesses:

Our host parents did not identify any major weaknesses for AuPairCare!  If you can identify a weakness while you were a host family with this agency, please send us an email at info@aupairclearinghouse.com or register your complaint under the Complaint Page found in our Forums.